South African Chamber of Arbitration – Values

Keeping in mind the role we play and the outcomes of what we do can mean to consumers and businesses, we’ve thought long and hard about what our company values should be. After carefully considering the elements of our business, we’ve identified three pillars, on which we build our business: Deliver Quality, Be Goal-orientated and Think Impartially

DELIVER QUALITY

Quality can mean various things to different stakeholders. To us it means a best-of-breed service that all parties involved will be satisfied with and what we can be proud of as an organisation.

BE GOAL-ORIENTATED

In considering the nature of what we do, it is important to make swift, well-informed decisions. This minimises the emotional distress and mitigate the financial impact on stakeholders.

THINK IMPARTIALLY

Fairness is our key value. Being in a position where we can determine the outcome of life-changing disputes encourages our organisation further to be fair and objective in the decisions we make.